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Return Policy

Returns and Refund Policy


Our return policy lasts 14days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our refund policy (if applicable): we will send you an email to notify you of the approval or rejection of your refund. Class deposits are non-refundable.

If you are approved, then your refund will be processed, minus a 20% restocking fee, within 14 days of receipt.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@sobtactical.com.

Sale items (if applicable)
Unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sobtactical.com and send your item to: 7711 S. Raeford Road Ste 102-146 Fayetteville North Carolina US 28304.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 7711 S. Raeford Road Ste 102-146 Fayetteville North Carolina US 28304

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.